Crystal, originally from Massachusetts, began working with animals in 1988. She moved to Florida in 1998 and joined the organization in 1999 as a technician at North Bay Animal & Bird Hospital. She went on to manage The Cat Doctors and now provides employee training for all four hospitals. Crystal enjoys spending time with her significant other, 3 dogs, 4 cats, and 3 turtles. Her hobbies include boating, bowling, and playing softball.